We’re in the payment solutions business – and in the “caring for our customers” business. For us, it’s not just about transactions, it’s about making life simpler for entrepreneurs, so we can help them succeed.
With PandaPay, what you see is what you get. No surprises, no fuss, no hidden fees or hidden agenda. It’s all there in black & white.
What sets us apart is our deep knowledge of SME challenges and priorities (because we’ve been there ourselves), combined with a deep understanding that no two businesses are exactly alike – and that our solutions should be as unique as you are.
Many of our clients have experienced the following with their merchant providers. Can you relate? At PandaPay, we get it.
24/7/365 transaction monitoring & support
Advanced technology and hardware
Over 80% of client care calls answered in 2 minutes or less
“One of the biggest challenges we face as business owners is high client expectations given the rapid evolution of different payment methods. Maxime from PandaPay is always listening to our needs, and it’s important to note his availability and swift execution. There’s always a lot of respect there, and his professionalism makes the business relationship enjoyable. Thank you, Maxime and PandaPay.”
“Transaction management had become a nuisance for our small business. With our PandaPay representative, we felt heard. Together, we managed to implement solutions that were aligned with our other management tools, which makes everything quick and efficient!”
Sefi AmirCo-owner, Lawrence / Larrys
“We made the switch to connect the payment terminal to our accounting and booking platform. With PandaPay’s system automation, the amount due is automatically entered in the terminal, which avoids keypunch errors.”
Viviane CyrPresident, Replay
Work with us
Our team members are our most important asset. We’re looking for people who share our passion for honesty, fairness and going over-and-above to provide exceptional customer service. We offer competitive compensation, great benefits and strive to help you achieve a healthy work-life balance.
If you are as passionate about customer care as we are, let’s work together.