Hi! Our name is Pandapay

Who we are

We’re in the payment solutions business – and in the “caring for our customers” business. For us, it’s not just about transactions, it’s about making life simpler for entrepreneurs, so we can help them succeed.

With PandaPay, what you see is what you get. No surprises, no fuss, no hidden fees or hidden agenda. It’s all there in black & white.

People Illustration

What makes us

Actually, our focus is to focus on you

What sets us apart is our deep knowledge of SME challenges and priorities (because we’ve been there ourselves), combined with a deep understanding that no two businesses are exactly alike – and that our solutions should be as unique as you are. 

Many of our clients have experienced the following with their merchant providers. Can you relate? At PandaPay, we get it.

Our Solutions
Your challenges
Our Solutions
  • 24/7/365 transaction monitoring & support
  • Advanced technology and hardware
  • Over 80% of client care calls answered in 2 minutes or less
  • Straight-up information, explanation & understanding
  • Clear & transparent pricing
Your challenges
  • Issues with your terminal(s) that were hard to get resolved
  • Technology down time, impacting revenue and disrupting client experience
  • Difficulty in reaching your account manager or representative
  • Not clear what you’re paying for
  • Fee inconsistencies that eat into business profits

Hundreds of
5 stars reviews

Illustration of two people talking

Read what
our clients have
to say

Sefi Amir
Viviane Cyr
Geneviève Lauzon
Geneviève Lauzon
Sefi Amir
Viviane Cyr
“One of the biggest challenges we face as business owners is high client expectations given the rapid evolution of different payment methods. Maxime from PandaPay is always listening to our needs, and it’s important to note his availability and swift execution. There’s always a lot of respect there, and his professionalism makes the business relationship enjoyable. Thank you, Maxime and PandaPay.”
Geneviève Lauzon Vice-President, Marketing & Experience, Lauzon
“Transaction management had become a nuisance for our small business. With our PandaPay representative, we felt heard. Together, we managed to implement solutions that were aligned with our other management tools, which makes everything quick and efficient!”
Sefi Amir Co-owner, Lawrence / Larrys
“We made the switch to connect the payment terminal to our accounting and booking platform. With PandaPay’s system automation, the amount due is automatically entered in the terminal, which avoids keypunch errors.”
Viviane Cyr President, Replay

Work with us

Our team members are our most important asset. We’re looking for people who share our passion for honesty, fairness and going over-and-above to provide exceptional customer service. We offer competitive compensation, great benefits and strive to help you achieve a healthy work-life balance.

If you are as passionate about customer care as we are, let’s work together.

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