{"id":1175,"date":"2025-08-11T23:10:01","date_gmt":"2025-08-11T23:10:01","guid":{"rendered":"https:\/\/pandapay.ca\/?page_id=1175"},"modified":"2025-08-11T23:52:15","modified_gmt":"2025-08-11T23:52:15","slug":"conditions-dutilisation-du-pos","status":"publish","type":"page","link":"https:\/\/pandapay.ca\/fr\/conditions-dutilisation-du-pos\/","title":{"rendered":"Conditions d\u2019utilisation du POS PandaPay"},"content":{"rendered":"<div class=\"o-section-gutenberg -classic\"><strong>Date d\u2019entr\u00e9e en vigueur<\/strong>\u00a0: 16 juillet 2025<\/p>\n<h2>1. Introduction<\/h2>\n<p>Bienvenue chez PandaPay! Ces Conditions d\u2019utilisation (\u00ab\u00a0Conditions\u00a0\u00bb) r\u00e9gissent l\u2019utilisation des logiciels, \u00e9quipements et services connexes de point de vente (\u00ab\u00a0POS\u00a0\u00bb) fournis par 16064043 Canada Inc. \u2013 faisant affaire sous le nom de PandaPay (\u00ab PandaPay\u00a0\u00bb, \u00ab\u00a0nous\u00a0\u00bb, \u00ab\u00a0notre\u00a0\u00bb ou \u00ab\u00a0nos\u00a0\u00bb) \u00e0 vous, le commer\u00e7ant (\u00ab\u00a0Commer\u00e7ant\u00a0\u00bb, \u00ab vous\u00a0\u00bb ou \u00ab\u00a0votre\u00a0\u00bb).<\/p>\n<p>En utilisant les Services, vous acceptez ces Conditions. Si vous n\u2019acceptez pas, veuillez ne pas utiliser les Services.<\/p>\n<h2>2. Services fournis<\/h2>\n<p>PandaPay fournit aux Commer\u00e7ants\u00a0:<\/p>\n<ul>\n<li>Des solutions logicielles et mat\u00e9rielles de POS<\/li>\n<li>Des int\u00e9grations pour le traitement des paiements via des processeurs tiers<\/li>\n<li>Du soutien, des mises \u00e0 jour et des services connexes<\/li>\n<\/ul>\n<p>Nous pouvons mettre \u00e0 jour ou modifier les Services en tout temps.<\/p>\n<h2>3. Responsabilit\u00e9s du commer\u00e7ant<\/h2>\n<p>En tant que Commer\u00e7ant, vous acceptez de\u00a0:<\/p>\n<ul>\n<li>Utiliser les Services uniquement \u00e0 des fins commerciales l\u00e9gales<\/li>\n<li>Fournir des informations exactes concernant votre entreprise et vos paiements<\/li>\n<li>D\u00e9tenir toutes les licences, permis et conformit\u00e9s requis selon les lois locales, provinciales, \u00e9tatiques ou f\u00e9d\u00e9rales<\/li>\n<li>Veiller \u00e0 ce que votre personnel utilise les Services conform\u00e9ment \u00e0 ces Conditions<\/li>\n<li>Garder vos identifiants de connexion confidentiels et s\u00e9curis\u00e9s<\/li>\n<\/ul>\n<p>Vous \u00eates responsable des actions de vos employ\u00e9s et utilisateurs autoris\u00e9s.<\/p>\n<h2>4. Traitement des paiements et conformit\u00e9 PCI<\/h2>\n<p>PandaPay utilise des processeurs de paiement tiers certifi\u00e9s PCI DSS. Bien que nous facilitons l\u2019int\u00e9gration, vous \u00eates responsable de\u00a0:<\/p>\n<ul>\n<li>Respecter les normes PCI DSS pour la gestion, le traitement et le stockage des donn\u00e9es de cartes dans votre environnement<\/li>\n<li>Maintenir un environnement physique et r\u00e9seau s\u00e9curis\u00e9 (par ex. prot\u00e9ger les terminaux POS, mots de passe et points d\u2019acc\u00e8s)<\/li>\n<li>Compl\u00e9ter le questionnaire annuel de conformit\u00e9 PCI (comme le questionnaire d\u2019auto-\u00e9valuation, SAQ) tel qu\u2019exig\u00e9 par PandaPay ou ses partenaires, y compris des fournisseurs tiers comme SecureTrust<\/li>\n<li>Coop\u00e9rer \u00e0 tout audit ou processus de validation PCI lorsque demand\u00e9<\/li>\n<\/ul>\n<p>PandaPay n\u2019est pas responsable des litiges de paiement, r\u00e9trofacturations ou transactions non autoris\u00e9es entre vous et vos clients.<\/p>\n<h2>5. Frais et paiements<\/h2>\n<p>Les frais des Services sont d\u00e9finis dans votre entente commer\u00e7ant ou bon de commande s\u00e9par\u00e9. PandaPay peut ajuster la tarification avec un pr\u00e9avis \u00e9crit, conform\u00e9ment aux modalit\u00e9s de votre entente.<\/p>\n<p>Vous \u00eates responsable de\u00a0:<\/p>\n<ul>\n<li>Payer tous les frais \u00e0 temps<\/li>\n<li>Tout imp\u00f4t ou charge gouvernementale applicable<\/li>\n<\/ul>\n<h2>6. Protection des donn\u00e9es et confidentialit\u00e9<\/h2>\n<p>PandaPay traite les donn\u00e9es personnelles et de paiement conform\u00e9ment \u00e0 notre <a href=\"https:\/\/pandapay.ca\/fr\/privacy-policy\/\">Politique de confidentialit\u00e9<\/a>.<\/p>\n<p>Vous \u00eates responsable de\u00a0:<\/p>\n<ul>\n<li>Informer vos clients sur la mani\u00e8re dont leurs donn\u00e9es sont collect\u00e9es et utilis\u00e9es au point de vente<\/li>\n<li>Obtenir les consentements n\u00e9cessaires des clients, lorsque requis (par ex. programmes de fid\u00e9lit\u00e9, utilisation marketing)<\/li>\n<\/ul>\n<h2>7. Propri\u00e9t\u00e9 intellectuelle<\/h2>\n<p>PandaPay conserve tous les droits de propri\u00e9t\u00e9 et de propri\u00e9t\u00e9 intellectuelle sur les Services, y compris les logiciels, conceptions et marques. Vous recevez une licence non exclusive et non transf\u00e9rable pour utiliser les Services uniquement dans le cadre de vos activit\u00e9s commerciales.<\/p>\n<h2>8. Dur\u00e9e et r\u00e9siliation<\/h2>\n<p>Ces Conditions entrent en vigueur \u00e0 la date o\u00f9 vous commencez \u00e0 utiliser les Services et demeurent valides jusqu\u2019\u00e0 r\u00e9siliation.<\/p>\n<p>PandaPay ou le Commer\u00e7ant peut r\u00e9silier l\u2019utilisation des Services\u00a0:<\/p>\n<ul>\n<li>Avec pr\u00e9avis, tel que d\u00e9fini dans l\u2019entente commer\u00e7ant<\/li>\n<li>Imm\u00e9diatement, si l\u2019autre partie manque \u00e0 des obligations importantes ou viole des lois<\/li>\n<\/ul>\n<p>En cas de r\u00e9siliation\u00a0:<\/p>\n<ul>\n<li>Vous devez cesser d\u2019utiliser les Services et retourner tout \u00e9quipement, si requis<\/li>\n<li>Tout solde d\u00fb demeure payable<\/li>\n<\/ul>\n<h2>9. Exclusions de garantie et limitation de responsabilit\u00e9<\/h2>\n<p>Les Services sont fournis \u00ab\u00a0<strong>tels quels<\/strong>\u00a0\u00bb, sans aucune garantie, expresse ou implicite.<\/p>\n<p>Dans la mesure permise par la loi\u00a0:<\/p>\n<ul>\n<li>PandaPay n\u2019est pas responsable des dommages indirects, accessoires ou cons\u00e9cutifs<\/li>\n<li>Notre responsabilit\u00e9 totale envers vous est limit\u00e9e au montant que vous avez pay\u00e9 \u00e0 PandaPay au cours des 12 mois pr\u00e9c\u00e9dant la r\u00e9clamation<\/li>\n<\/ul>\n<h2>10. Conformit\u00e9 aux lois<\/h2>\n<p>Vous acceptez de respecter toutes les lois applicables, notamment\u00a0:<\/p>\n<ul>\n<li>Les lois sur la confidentialit\u00e9 (par ex. LPRPDE, Loi 25 du Qu\u00e9bec, CCPA, CPRA)<\/li>\n<li>Les r\u00e8glements de lutte contre le blanchiment d\u2019argent (AML) et antifraude<\/li>\n<li>Les obligations fiscales et de d\u00e9claration<\/li>\n<\/ul>\n<h2>11. Loi applicable<\/h2>\n<p>Ces Conditions sont r\u00e9gies par\u00a0:<\/p>\n<ul>\n<li>Les lois du Canada et de la province de Qu\u00e9bec si vous \u00eates situ\u00e9 au Canada<\/li>\n<li>Les lois de l\u2019\u00c9tat du Delaware si vous \u00eates situ\u00e9 aux \u00c9tats-Unis<\/li>\n<\/ul>\n<h2>12. Coordonn\u00e9es<\/h2>\n<p>Pour toute question, veuillez contacter\u00a0:<\/p>\n<p><strong>16064043 Canada Inc. \u2013 faisant affaire sous le nom de PandaPay<\/strong><br \/>\nCourriel\u00a0: <a href=\"mailto:support@pandapay.ca\">support@pandapay.ca<\/a><br \/>\nT\u00e9l\u00e9phone\u00a0: <a href=\"tel:1-877-774-7121\">1-(877) 774-7121<\/a><br \/>\nAdresse\u00a0: 3333 boul. Cavendish, bureau 400, Montr\u00e9al (QC) H4B 1N2<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Date d\u2019entr\u00e9e en vigueur\u00a0: 16 juillet 2025 1. Introduction Bienvenue chez PandaPay! Ces Conditions d\u2019utilisation (\u00ab\u00a0Conditions\u00a0\u00bb) r\u00e9gissent l\u2019utilisation des logiciels, \u00e9quipements et services connexes de point de vente (\u00ab\u00a0POS\u00a0\u00bb) fournis par 16064043 Canada Inc. \u2013 faisant affaire sous le nom de PandaPay (\u00ab PandaPay\u00a0\u00bb, \u00ab\u00a0nous\u00a0\u00bb, \u00ab\u00a0notre\u00a0\u00bb ou \u00ab\u00a0nos\u00a0\u00bb) \u00e0 vous, le commer\u00e7ant (\u00ab\u00a0Commer\u00e7ant\u00a0\u00bb, \u00ab vous\u00a0\u00bb [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1175","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.14 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Conditions d\u2019utilisation du POS PandaPay - PandaPay<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pandapay.ca\/fr\/conditions-dutilisation-du-pos\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conditions d\u2019utilisation du POS PandaPay - PandaPay\" \/>\n<meta property=\"og:description\" content=\"Date d\u2019entr\u00e9e en vigueur\u00a0: 16 juillet 2025 1. 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