Support
Montreal
3333 Cavendish Rd
Montreal, QC,
H4B 2M5
Toronto
349 Four Valley Dr.
Concord, ON
L4K 5Z3
Ottawa
70 Bongard Ave.
Ottawa, ON
K2E 7Z9
Vancouver
205 - 810 Quayside Dr.
New Westminster, BC
V3M 6B9
Support Request
If you're already a PandaPay merchant looking for support, please fill out the form below to start a support ticket or call the following number: 1 877-301-4616
Frequently Asked Questions
What type of cards can I accept with PandaPay?
PandaPay is proud to be able to process all the major card networks such as Interac, Visa, MasterCard, American Express, Discover, Union Pay, JCB & Diners Club.
What is required to sign up with PandaPay?
The following may be requested: a void cheque a copy of your business license or business registration the driver’s license of the authorized signer a personal guarantee or third party business financials
How long does it take to the funds to appear in my bank account?
Your funds will appear in your bank account on the next business day after closing your batch.
What is the code of conduct for the credit and debit card industry in Canada?
The Code of Conduct came into effect in August 2010 and is intended to promote fair business practices and ensure merchants and consumers to clearly understand the costs and benefits of credit and debit cards in Canada. PandaPay is proud to go above and beyond the requirements set in the Code of Conduct.